Got a question? Need to talk?

E-mail us now and you’ll get a real response, not a bland auto-responder telling you we’re on the case. We may not be able to provide the full answer by return, but one of us will let you know we have your mail, what we’re going to do about it and when we’ll be back to you.

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Alternatively, give us a call…023 8028 6300

We promise you won’t get a frustrating touch-tone answering system or an uninterested call centre operative; you’ll get a real person who is keen and empowered to help you. Zenergi – a refreshing approach, even before you pick up the phone!

Please remember, we’re not a 24/7 call centre sort of business. We take care of our customers and ourselves: like you, we try to work regular office hours. If you contact us out of hours, your enquiry will be dealt with as soon as the office re-opens.
Supply Number

S-Number (also known as MPAN - Meter Point Administration Number) – unique number identifying the distribution company and the location of the metering point, with supplementary data such as metering information, profile class, time-switch code, line loss factor, etc.

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