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Please remember, we’re not a 24/7 call centre sort of business.
We take care of our customers and ourselves: like you, we try
to work regular office hours. If you contact us out of hours,
your enquiry will be dealt with as soon as the office re-opens.
S-Number (also known as MPAN - Meter Point
Administration Number) – unique number identifying the
distribution company and the location of the metering point,
with supplementary data such as metering information, profile
class, time-switch code, line loss factor, etc.
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