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GDPR Privacy Notice

The website contains Zenergi Ltd privacy policies, which are clearly identified.

Zenergi is a limited company incorporated in England and Wales reg no. 4988178 and is a ‘processor’ under the General Data Protection Regulation.  We will only collect information from you that is relevant to the matter that we are dealing with. 

In particular we may collect the following information from you which is defined as ‘personal data’:

  • Personal Details
  • Family, lifestyle and social details
  • Business activities, job titles, email addresses

We will mainly use your information for the provision of advice and this is necessary in the performance of the contract between us.  We may also use it for:

  • Administering any accounts
  • The prevention and detection of fraud
  • Marketing
  • Market research

Under our Code of Conduct there are very strict rules about who we can share your information with and this is will normally be limited and may include:

  • Energy Suppliers
  • Partnership companies used for other services
  • Meter Operators
  • Data Collectors

We may also disclose your information to your associates or representatives and to debt collection agencies if your company does not pay their bills.  We will keep your personal information throughout the period your company are in contract and afterwards for a period of up to a year after you have left the company or if the company is no longer a customer.

You have a series of rights under the General Data Protection Regulation including the right to access a copy of the information we hold on you.  Further information on this issue can be obtained from our person responsible for General Data Protection Regulation compliance, katie@zenergi.co.uk.

If you are unhappy about how we are using your information then initially you should contact the companies appointed person and if your complaint remains unresolved you can contact the Information Commissioner’s Office, details available at www.ico.org.uk.