SB Energy + Zenergi

The combination of the businesses is great news for SB customers who will have started to see the benefits of the Zen Way customer service culture and fantastic dedicated account management, including invoice validation where appropriate, whilst Zenergi customers have in turn benefited from the established collective flex basket option that has performed so well since its inception.

If you were a previous customer of SB Energy, we hope we have been able to reach you and helped you understand the benefits of the change, however if you need to get in touch please call the team on 023 8028 6300 where your dedicated account manager will be more than happy to help you.

If you were looking for the SB Energy website and are interested the specific services on offer please visit Our Services page which now includes all products and services available across the Zenergi family. Alternatively you can find out more about The Zen Way below or call the team on 023 8028 6300.

The Zen Way

Zenergi is a customer service company that specialises in energy, and we’re on a mission to do things differently. Our mission is to help you reach your own definition of Energy Freedom, by designing our services and utility provisions around your needs.

Zenergi has dealt with every conceivable aspect of giving customers the best energy packages, advice and service. In that time we’ve also been exposed to one sad, but undeniable truth: you, the customer, are not looked after as well as you should be.

Customers are often forced to deal with people who don’t have the experience to provide the right solution, and they are invariably treated as a source of profit rather than a person. Our passion and determination to change that drives the spirit of Zenergi.

Professional

Ensuring the appropriate and highest quality of business standards. To encompass appearance, attitude and punctuality whilst still showing consideration for clients and colleagues alike.

Conscientious

Striving always to maintain the highest standards of practice in all aspects of the workplace. To endeavour to improve team performance as well as individual success.

Efficient

Well organised and disciplined within our working environment. To ensure productivity whilst still maintaining the highest standards of service.

Progressive

Continually improving our skills, learning new techniques and keeping up to date with all aspects of our job roles. To ensure we always remain one step ahead of our competitors.

Our Services

Whatever level of service you need from your partner, Zenergi has the knowledge, technical and engineering experience to help you achieve your aims. Our core services fall under the following four categories:

Part of the Zenergi family

We are preferred partner and supplier to many associations including ASCL, WASBM, LASBM, BASBM, CAPSA and have been in partnership with some for over a decade. We regularly attend their conferences and give members the Positive Zenergi experience based on their needs.

Zenergi are also an approved partner with the Institute of School Business Leadership, offering ISBL members the provision of a customer service specialising in energy procurement, invoice validation and contract management.

We are proud in our unique offering, based around customer service excellence. We audit the suppliers we work with to make sure our customers are getting the best value and service and are pleased to offer OJEU compliant pricing.