The Zen Family

At Zenergi we strive to provide excellence in all areas of service to our clients, colleagues and suppliers based on being professional, efficient, conscientious and progressive at all times.

We work as a team and share common interests, goals, objectives and we share our skills and experience. Each member of the team is individually empowered to make a difference with 85 years + combined of energy experience on the management team alone. We truly care about each other and our customers. Communications through all levels is the key to our success and we pride ourselves on our exceptional quality of service.

We recently extended our family with SB Energy & Briar Associates who shared similar values and has meant we can extend the services we offer with  enhance this, adding even more value in areas such as compliance, surveying, auditing, mechanical and electrical design.

As part of the Zenergi family, you benefit from our open, honest industry expertise, insight and advice when it comes to managing your utilities. Of course, there’s always room for improvement, so if you have any ideas for how we can make your service even better, we’d love you to share your thoughts with us.

The Zen Way

Zenergi is a customer service company that specialises in energy, and we’re on a mission to do things differently. Our mission is to help you reach your own definition of Energy Freedom, by designing our services and utility provisions around your needs.

Zenergi has dealt with every conceivable aspect of giving customers the best energy packages, advice and service. In that time we’ve also been exposed to one sad, but undeniable truth: you, the customer, are not looked after as well as you should be.

Customers are often forced to deal with people who don’t have the experience to provide the right solution, and they are invariably treated as a source of profit rather than a person. Our passion and determination to change that drives the spirit of Zenergi.

Professional

Ensuring the appropriate and highest quality of business standards. To encompass appearance, attitude and punctuality whilst still showing consideration for clients and colleagues alike.

Conscientious

Striving always to maintain the highest standards of practice in all aspects of the workplace. To endeavour to improve team performance as well as individual success.

Efficient

Well organised and disciplined within our working environment. To ensure productivity whilst still maintaining the highest standards of service.

Progressive

Continually improving our skills, learning new techniques and keeping up to date with all aspects of our job roles. To ensure we always remain one step ahead of our competitors.

Our Services

Whatever level of service you need from your partner, Zenergi has the knowledge, technical and engineering experience to help you achieve your aims. Our core services fall under the following four categories:

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Please remember, we’re not a 24/7 call centre sort of business. We take care of our customers and ourselves: like you, we try to work regular office hours. If you contact us out of hours, your enquiry will be dealt with as soon as the office re-opens.

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Part of the Zenergi family

We are preferred partner and supplier to many associations including ASCL, WASBM, LASBM, BASBM, CAPSA and have been in partnership with some for over a decade. We regularly attend their conferences and give members the Positive Zenergi experience based on their needs.

Zenergi are also an approved partner with the Institute of School Business Leadership, offering ISBL members the provision of a customer service specialising in energy procurement, invoice validation and contract management.

We are proud in our unique offering, based around customer service excellence. We audit the suppliers we work with to make sure our customers are getting the best value and service and are pleased to offer OJEU compliant pricing.